(a) Due to the flexible nature of our scheduling course dates are not officially locked in place until a deposit of $100 per student is received. Upon down payment your dates will be locked unless you notify us with any changes to availability 

(b) Full payment is due prior to the start of the first classroom session.

(c,a) Refund Policy "Scuba Diver" - Full refunds are issued only 48 hours or more prior to the start of class if all materials are returned, unused. If cancellation notice is received within 48 hours of scheduled start time a transferable cash value gift certificate of $100 will be issued. If cancellation notice is received within 24 hours of scheduled start time there will be no refunds.
(c,b) Partial refunds of $200 will be issued for Open Water students if you voluntarily withdraw after beginning any academic sessions but have not yet began confined water. Partial refunds of $100 will be issued for Open Water students if you voluntarily withdraw after beginning any portion of the confined water session but have not yet started your open water dives. Once you have begun your open water portion you will receive a $100 cash value transferable gift certificate for any voluntary withdrawal.
(c,c) Refund Policy for any course other than Scuba Diver - Full refunds are given under the same terms as (c,a). If a course consists of only day upon the course starting there will be no refunds. If the course is multi-day once any academics or pool sessions have been started a partial refund of 50% of the total course cost will be issued for a voluntary withdrawal or once any open water session has started started a partial refund of 25% of the total course cost will be issued for a voluntary withdrawal.
(c,d) There will be no refunds for any course once any open water portion has been completed or if there is any failure to score a passing score during any portion of the course.

(d) We require 24 hour notice if you need to cancel or reschedule any classroom or in-water session with us. We understand illnesses, accidents, and family emergencies happen and will do our best to work around any problems that arise. In order to be able to reschedule without incurring extra cost on our end, we need sufficient time. If a class is rescheduled within 24 hours of scheduled start time a $25 rescheduling fee may apply.

(e) We reserve the right to cancel class with no refund due to a no-show or no-call on the part of the student on the day of class, pool, checkout dives, or exam. As mentioned above, we put a lot of time into preparing for class, loading gear and driving to our destinations. We ask for our students to respect our time and efforts.

(f,a) Homework assignments must be completed and brought to class (if applicable) - Depending on which course you are taking you may have homework assigned. If you fail to show up to class or to the start of a course fully prepared we reserve the right to reschedule or cancel the class and a $25 rescheduling fee may apply.
(f,b) Required materials for class: Paper, Pen/Pencil, Book (if applicable), Logbook, and Dive tables

(g) Full payment of a course does not guarantee a passing score or certification. We reserve the right under NAUI standards to fail any student if they do not meet NAUI's and/or Submersion SCUBA's minimum requirements for certification. We do not want to see any one fail or not receive a certification and are more than happy to provide you with extra help as needed as long as you are showing effort towards improving yourself. Every student is entitled to one free repeat of any academic session, confined water session, or open water dive. You are allowed two opportunities to pass the final exam and the final check out dive. Each student is allowed one 2 hour private tutoring session. For any of those items if you need additional assistance beyond the above entitlement a $50 fee per every academic session, confined water session, open water dive, or checkout and a fee of $25 for each additional final exam needed may be applied.

(h,a) Any and all equipment needed is provided by Submersion SCUBA. There are no hidden equipment rental fees, tank fees, lake fees, or processing fees of any kind for the dives that are included in your course. If any equipment is damaged during the course you will be held liable for the full replacement value of the equipment that was damaged while under your care. We are not responsible for any personal equipment that becomes lost or damaged during the course.
(h,b) Equipment rental for any additional dive or in-water session per (g) is at the student’s responsibility. Discounted rental rates of 50% are available for those students

(i) We reserve the right to turn away a student at any time for any reason. We hold ourselves and our students to some of the highest standards in the dive industry. If we turn you away prior to signing up for a course we will give you our reason and allow you to request another screening or review at a later date. Our courses are not for those that wish to pursue the 'basic, bare minimum, rushed course" We are here to provide you with the best possible training and education we can provide not to sell you a certification card.

(j) If a student is in breach of any safety violation, misconduct, or does any deliberate harm to another student during any portion of the course we reserve the right to terminate the course immediately with no refund.

(k) Due to our higher standards if you have any questions on what to expect or what will be expected of you during the course you must contact us prior to the start of the class. After receipt of down payment to ensure that you are at the proper academic or skill level one 'evaluation' pool session or 'skill review dive' is provided or may be required for any continuing education course. You may receive homework or items to improve on prior to the start of the course which must be completed prior to starting.

(l) Certain courses have prerequisites that are your responsibility to meet prior to the start of the course which includes but not limited to; logged dives, current certification level, medical readiness, physical fitness, providing serviceable equipment that is ready to dive, and showing up for class prepared as stated in (k). We are not responsible if are unable to meet a passing grade due to you showing up for a course unprepared.

(m,a) Transportation to and from the lake for any open water dives included in any course is included in your course cost. Transportation leaves from Submersion SCUBA at the scheduled time for your class. Keep in mind you make these schedules so we will wait 15 minutes after our scheduled departure time if you are running late. Failure to show up on time or within the 15 minute window is considered a no-call no-show as per (e). Enroute pickups can be arranged at no additional cost as long as 24 hour notice is given. Any last minute 'pickup request' may incur an additional $10 fee.
(m,b) Transportation for any additional dive or in-water session per (g) is at the student’s responsibility.

(n) Academic and confined water sessions that are included in your course cost will be given at Submersion SCUBA. If you prefer or request a mobile classroom for every mobile session there will be a fee of 25 cents per mile. Mileage is based off of a round trip starting from Submersion SCUBA to your location. There are no transportation fees for the open water dives that are included in your course or any academics or pool session that occurs locally at Submersion SCUBA. We are flexible and do not mind coming to you for your convenience as long as you understand that incurs extra time, fuel costs, and logistics on our part.

(o) SCUBA Diving requires heavy physical exertion. You will need to be able to equalize pressure in your ears and sinuses. Your breathing and circulatory systems must also be in good health. You will need to complete a medical history form and your instructor may require you to be examined by a physician. You will also need to read, discuss, and sign a waiver, a release and indemnity agreement. If you are a minor, you will need to have this form and your medical form signed by a parent or legal guardian.

(p) You must earn at minimum an 80% on any written examination to receive a passing score. Requirements for a passing score for in water skill evaluations and check out dives will be given to you during the skill briefing and a passing score is at the sole discretion of the instructor.